Privacy Policy

SECTION 1: INFORMATION WE COLLECT

We may collect personal and business information when you interact with our website, forms, tools, campaigns, downloads, audits, calculators, or services.

Information we may collect includes:

• Name
• Business name
• Email address
• Phone number
• Website URL
• Business location
• Business type or industry
• Information submitted through forms
• Audit responses
• Calculator inputs
• Appointment or consultation details
• Communication preferences
• Payment-related information
• CRM, website, or marketing information provided by the client
• Messages, emails, SMS replies, or other communications sent to us
• Files, logos, brand assets, or business information shared for service delivery

We may also collect technical information when users visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the site
• Referring website
• Form submissions
• Click activity
• Cookie or tracking data
• Analytics and performance data

SECTION 2: INFORMATION COLLECTED THROUGH TOOLS AND RESOURCES

Market. Scale. Now. may offer tools and resources such as audits, calculators, planners, guides, downloadable resources, intake forms, and lead generation tools.

When you use these tools, we may collect information you provide, including business details, website URLs, service needs, pricing inputs, marketing challenges, goals, and contact information.

This information may be used to:

• Generate results, reports, estimates, or recommendations
• Deliver requested resources
• Follow up with relevant information
• Improve our services
• Understand business needs
• Recommend Market. Scale. Now. services
• Create internal lead records
• Support future communication

SECTION 3: HOW WE USE INFORMATION

We use collected information to operate our business, provide services, respond to inquiries, and improve the user experience.

We may use information to:

• Respond to inquiries
• Deliver requested resources
• Schedule consultations
• Create audit reports or tool results
• Provide proposals or estimates
• Perform client services
• Build websites, funnels, CRM systems, automations, and campaigns
• Send emails, SMS messages, or phone communications
• Provide customer support
• Process payments
• Manage client accounts
• Improve website performance
• Analyze marketing effectiveness
• Track lead sources
• Maintain internal CRM records
• Send relevant business updates, reminders, or promotional messages
• Comply with legal, payment, platform, or regulatory requirements

SECTION 4: EMAIL, SMS, AND PHONE COMMUNICATIONS

When you submit your phone number, email address, or contact information through our website, forms, tools, downloads, booking pages, or service process, you may receive communications from Market. Scale. Now.

These communications may include:

• Resource delivery emails
• Appointment reminders
• Consultation follow-ups
• Audit or calculator results
• Service updates
• Proposal follow-ups
• Marketing emails
• SMS messages
• Phone calls
• Customer support messages
• Campaign or promotional messages

By submitting your contact information, you agree that Market. Scale. Now. may contact you using the information provided.

Message and data rates may apply for SMS communications.

You may opt out of marketing SMS messages by replying STOP.

You may opt out of marketing emails by using the unsubscribe link where available or by contacting us directly.

Transactional, service-related, billing, legal, or account communications may still be sent when necessary.

SECTION 5: CONSENT TO RECEIVE TEXT MESSAGES

By providing your phone number, you consent to receive text messages from Market. Scale. Now. related to your inquiry, consultation, resource request, audit, service, account, or marketing communication.

Text messages may include appointment reminders, follow-up messages, resource delivery notices, service updates, lead follow-up, promotional offers, or other business-related communications.

Consent to receive text messages is not a condition of purchase unless explicitly required for a specific service workflow.

Message frequency may vary.

Message and data rates may apply.

To opt out, reply STOP.

For help, reply HELP or contact Market. Scale. Now. directly.

SECTION 6: COOKIES, PIXELS, AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, tracking scripts, and similar technologies to improve website performance, understand visitor behavior, measure marketing campaigns, and support advertising or retargeting.

These technologies may help us understand:

• Which pages users visit
• How users interact with the site
• Which campaigns drive traffic
• Which forms are submitted
• Which resources are downloaded
• How users move through the website
• General location or device behavior

We may use tools such as Google Analytics, Meta Pixel, CRM tracking, advertising pixels, or other third-party analytics and marketing platforms.

Users may disable cookies through their browser settings, but some website features may not function properly.

SECTION 7: PAYMENT INFORMATION

Market. Scale. Now. may collect payment-related information when clients purchase services, pay invoices, use merchant processing, subscribe to hosting, or pay recurring fees.

Payment information may be processed through third-party payment processors.

Market. Scale. Now. does not intentionally store full credit card numbers on its own website unless processed through a secure approved payment platform.

Third-party payment processors may collect and process payment data according to their own privacy policies and terms.

SECTION 8: THIRD-PARTY PLATFORMS

Market. Scale. Now. may use third-party platforms to provide services, manage client accounts, deliver communications, process payments, host websites, manage CRM systems, run automations, analyze traffic, and support marketing campaigns.

These platforms may include, but are not limited to:

• CRM platforms
• Website hosting platforms
• Email marketing tools
• SMS and voice providers
• Payment processors
• Analytics providers
• Advertising platforms
• Calendar booking tools
• Automation tools
• Cloud storage providers
• Form and survey tools
• AI or software tools used for service delivery

Information shared with third-party platforms is used to provide, improve, or support services.

These third parties may have their own privacy policies and security practices.

SECTION 9: HOW WE SHARE INFORMATION

We do not sell personal information to advertisers.

We may share information only when necessary to operate our business, provide services, comply with legal requirements, or protect our rights.

Information may be shared with:

• Service providers
• Contractors
• CRM and automation platforms
• Website hosting providers
• Payment processors
• Email, SMS, and voice providers
• Analytics providers
• Legal, accounting, or professional advisors
• Platforms required to deliver client services
• Authorities when required by law

We may also share information if necessary to prevent fraud, enforce our terms, protect our business, or respond to legal requests.

SECTION 10: CLIENT DATA

Clients may provide Market. Scale. Now. with access to business systems, websites, CRM accounts, customer lists, forms, calendars, automation workflows, campaign data, analytics, or other business information.

We use client data only to provide requested services, support accounts, configure systems, perform marketing work, troubleshoot issues, and improve client operations.

Clients are responsible for ensuring they have proper permission, consent, and legal authority to provide customer or lead data to Market. Scale. Now.

Clients are also responsible for maintaining compliant customer communication practices, including SMS, email, consent, opt-in, and privacy requirements.

SECTION 11: DATA SECURITY

We take reasonable steps to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These steps may include secure platforms, access controls, password protection, encrypted systems where available, and limited access to client information.

However, no website, software platform, transmission method, or storage system is completely secure.

Market. Scale. Now. cannot guarantee absolute security of information transmitted online or stored through third-party platforms.

SECTION 12: DATA RETENTION

We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, support client accounts, and improve business operations.

We may retain CRM records, inquiry history, service notes, communication logs, project files, invoices, and related business information unless deletion is required by law or approved by Market. Scale. Now.

SECTION 13: USER RIGHTS AND CHOICES

Users may request to:

• Update contact information
• Correct inaccurate information
• Opt out of marketing emails
• Opt out of SMS marketing
• Request deletion of certain information
• Ask what information has been collected
• Request that communication preferences be updated

To make a request, contact Market. Scale. Now. using the contact information listed at the bottom of this policy.

We may need to verify identity before completing certain requests.

Some information may be retained if required for legal, business, payment, security, or compliance purposes.

SECTION 14: EMAIL AND SMS OPT-OUT

Users may opt out of marketing emails by clicking the unsubscribe link in the email or by contacting us directly.

Users may opt out of SMS messages by replying STOP.

After opting out, users may still receive necessary service-related, transactional, account, legal, or billing communications where appropriate.

SECTION 15: CHILDREN’S PRIVACY

Our website, tools, and services are intended for business users and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

SECTION 16: LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites, platforms, tools, social media pages, payment processors, or resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

SECTION 17: AI TOOLS AND AUTOMATED SYSTEMS

Market. Scale. Now. may use AI tools, automation platforms, and software systems to support business operations, website reviews, marketing strategy, content drafting, workflow planning, CRM setup, reporting, and client service delivery.

Information submitted through forms, audits, calculators, or tools may be processed by software systems to generate results, reports, recommendations, or service insights.

We do not intentionally use sensitive personal information for AI processing unless necessary for a requested service and provided by the client.

Clients should avoid submitting unnecessary sensitive information through public forms or tools.

SECTION 18: INTERNATIONAL USERS

Market. Scale. Now. operates primarily in the United States.

If users access the website or services from outside the United States, they understand that information may be processed and stored in the United States or by service providers used by Market. Scale. Now.

SECTION 19: CHANGES TO THIS PRIVACY POLICY

Market. Scale. Now. may update this Privacy Policy from time to time.

Updates may be posted on this page with a revised effective date.

Continued use of the website or services after updates means the user accepts the revised Privacy Policy.

SECTION 20: CONTACT INFORMATION

Questions about this Privacy Policy may be directed to:

Questions About Your Information?

If you have questions about how Market. Scale. Now. collects, uses, or protects information, contact us directly.